Design Associate (Jasper, IN)

Company Name:
MasterBrand Cabinets, Inc.
Position Summary:
This is an individual contributor role that is responsible for creating Articad layouts for existing customers, bids, and maintaining layouts with revisions to blueprints. Also provides value engineering recommendations to the builder for most cost-effective design. Relocation assistance is not budgeted for this position. We are currently looking to fill 2 positions of this type.
Organizational Relationship:
Reports directly to the National Contracts Supervisor - Design
Produce quality, detailed, accurate layouts from blueprints utilizing ArtiCAD design tool
Provide design recommendations to customers (internal & external) based upon product knowledge
Respond to customer inquiries regarding design layout
Maintain detailed records in internal design logs on a daily basis (incoming and completed work)
Troubleshoot blueprints for inconsistencies compared to specifications and/or field conditions
Maintain plan list (and option codes where required) for customers
Follow up with customers to obtain proper approval of layouts
Organize and communicate design projects to Independent Contractor designers
Audit work of Independent Contractor designers
Maintain electronic documentation of standard work procedures for customer account management
Define problems, collect data, establish facts, draw appropriate conclusions, and provide solutions. Seek clarification to determine root cause of issues
Maintain a working knowledge of company-required software, computer, and office equipment
Build relationships and positively interact and communicate with customers, both internal and external
Effectively present information and respond to inquiries from customers, other departments, and team members
Understand customer requirements and analyze requests for potential obstacles before implementing systematic changes
Handle stressful situations while remaining calm
Understand logic of Builder price matrices as it pertains to the design option naming and setup
Understand the impact of design option naming/codes as it pertains to the ordering function
Research and answer installation questions from installers, customers, MasterBrand field personnel and service agents
Retrieve blueprints and specifications from customers'' preferred websites to obtain information and documentation
Provide back-up support to other members of the team (may include cross-functional roles)
Travels as business needs may require - currently estimated at 2-5% for the purpose of customer visits
Consistently demonstrate the 5 Traits of Success: Teamwork, Integrity, Hard Work, Confidence, and Passion
Perform other duties as may be assigned at management's discretion
Characteristics & Attributes:
Ability to read blueprints, including elevations and floor plans
Demonstrates energy, enthusiasm, and a "customer first" attitude to both internal and external customers
Demonstrated ability to meet deadlines and effectively organize and prioritize multiple tasks at once
Ability to effectively function in a team-oriented, fast-paced environment
Ability to effectively handle stressful situations while remaining calm
Strong written, verbal, listening, and presentation skills - Communication with customers, account managers, field designers, independent design consultants and other MasterBrand associates
Strong organizational and leadership skills
Knowledge of Aristokraft product and channel processes
Strong attention to detail and accuracy in work produced
Ability to nurture long-term partner relationships
Ability to define problems, collect data, establish facts, and draw conclusions
Ability to follow existing guidelines and improve established procedures
Ability to interpret instructions provided in written, oral, diagram, and other forms
Ability to prioritize workload and transfer work to team members in order to meet deadlines
Must be able to adapt to continual change and competing priorities
Strong problem-solving skills
Software knowledge: Familiarity with design software (such as 20/20) is a plus; Intermediate skills in Microsoft Office (Excel, Word, Outlook)
Office Equipment knowledge, including copiers, fax machines, scanners, phone systems, etc.
Mathematical knowledge: math skills related to angles, dimension conversion, fractions and decimals
Ability to read, analyze, and interpret general business information, documents, and regulations
Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist. Must possess decision-making skills to determine when exceptions are needed to provide appropriate resolution to the situation.
Education & Experience:
High school diploma or equivalent is minimally required
A 2-year or 4-year degree in Design or related field is highly preferred
Great People. Great Brands. Great Future.
It's more than just a slogan - it's the heart of who we are and what we do. At MasterBrand Cabinets, we understand the importance of working hard and living well. It's our people-first company philosophy that allows top talent to feel valued and fulfilled. With annual revenue of more than $1 billion, we reward individual contribution, promote career mobility, and allow you to grow as we do. We have a long history of success at MasterBrand Cabinets with a family of prominent brands, as well as partnerships with key customers in every channel. Our focus is achieving meaningful results to make our organization even stronger and our future even brighter.
For full-time, regular employees, MasterBrand Cabinets offers competitive compensation and benefits, including paid holidays and vacations, 401K, and medical/dental/vision insurance.
In order to be considered for employment, you must complete an Application for Employment in its entirety. Only applications that are fully completed shall be considered by MasterBrand Cabinets.
You will be contacted for an interview if MasterBrand Cabinets believes you may be qualified for an open position(s). If you are made an offer of employment, the offer of employment will be contingent upon successfully completing a background check and a drug screen. In addition, prior to reporting to active employment, you will need to verify eligibility for employment in the United States.
MasterBrand Cabinets, Inc., is an Equal Opportunity Employer and provides a Drug-Free Workplace. All qualified candidates will receive consideration for employment without regard to their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran status.
Date: 2014-07-01
Country: US
State: IN
City: Jasper
Postal Code: 47546
Category: MKG - Marketing
Job Type: Full-Time

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