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Temporary Credit Associate (Jasper, IN)

Company Name:
Master Brand Cabinets Inc
Overview:
Position Summary:
A Credit Associate will be responsible for order approval and collections for their assigned accounts. Responsibilities include, but not limited to: collection calls, respond to faxes, respond to e-mail, review and approve orders, problem solve issues, cash reconciliation and providing statements and invoices as requested. The Credit Associate is the main contact for credit and collection information to the assigned customer. Provides support to the sales team by answering questions and troubleshooting credit related issues. The Credit Associate must put resolution and closure to issues reported.
Accountabilities:
Use basic knowledge of all aspects of credit & collection functions to successfully maintain daily account responsibilities.
Build team relationships to team responsibilities.
Basic phone skills.
Excellent understanding of basic credit & collection function.
Effectively communicate with customer, team, and management.
Self-development/continuous education - develop with Supervisor.
Answer phone calls from accounts regarding credit & collection.
Respond to faxed inquiries from accounts.
Communicate with scheduling department on orders on credit hold.
Provide customer with copies of invoices and /or statements.
Service the customer by fielding telephone calls and providing information on the status of their account, resolution of problem situations, and invoice inquiries.
Communicate internally with scheduling, manufacturing, sales reps, and sales managers to assist customers with concerns or special needs.
Lead investigation, make decisions and resolve customer problems.
Knowledge and Experience:
Credit & Collection background preferred.
Computer skills - Word, Lotus Notes, Excel.
Self-motivated, team oriented.
Solid organizational skills, ability to manage multiple tasks at once.
Effective team player.
Strong service mentality - dedicated to satisfying the customer.
Strong oral and written communication skills.
Demonstrates accuracy in work produced.
College experience and/or two-year degree preferred.
Great People. Great Brands. Great Future.
It's more than just a slogan - it's the heart of who we are and what we do. At MasterBrand Cabinets, we understand the importance of working hard and living well. It's our people-first company philosophy that allows top talent to feel valued and fulfilled. With annual revenue of more than $1 billion, we reward individual contribution, promote career mobility, and allow you to grow as we do. We have a long history of success at MasterBrand Cabinets with a family of prominent brands, as well as partnerships with key customers in every channel. Our focus is achieving meaningful results to make our organization even stronger and our future even brighter.
For full-time, regular employees, MasterBrand Cabinets offers competitive compensation and benefits, including paid holidays and vacations, 401K, and medical/dental/vision insurance.
In order to be considered for employment, you must complete an Application for Employment in its entirety. Only applications that are fully completed shall be considered by MasterBrand Cabinets.
You will be contacted for an interview if MasterBrand Cabinets believes you may be qualified for an open position(s). If you are made an offer of employment, the offer of employment will be contingent upon successfully completing a background check and a drug screen. In addition, prior to reporting to active employment, you will need to verify eligibility for employment in the United States.
MasterBrand Cabinets, Inc., is an Equal Opportunity Employer and provides a Drug-Free Workplace. All qualified candidates will receive consideration for employment without regard to their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran status.
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ID: 2014-4257
Job Location: US-IN-Jasper
Posted Date: 5/22/2014
Category: FIN - Finance
Type: Full-Time

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